Refund
Refund Policy
Tab Pro is sold as a digital software license. This policy describes when a refund may be approved and how customers can request one.
Refund window
Customers may request a refund within 7 calendar days of purchase.
Eligible cases
- The product cannot be activated or used as described after reasonable troubleshooting.
- A duplicate charge was made for the same customer order.
- The order was placed by mistake and the license has not been materially used.
Non-eligible cases
- Requests made after the 7-day refund window.
- License abuse, resale, sharing, or fraudulent payment behavior.
- Compatibility limitations that were already disclosed on the product page.
How to request a refund
Email support@tabpro.top with your purchase email, payment reference, and a brief explanation of the issue. Refund reviews are typically handled within 3 business days.
Public support: github.com/ylz201/tab-pro-public/issues.
Payment processor timing
Approved refunds are issued through the original payment processor. Final posting time depends on the processor and the customer's bank or card issuer.