Refund
Refund Policy
Tab Pro is sold as a digital software license. This policy describes when a refund may be approved and how customers can request one.
Refund window
Customers may request a refund within 7 calendar days of purchase.
Eligible cases
- The product cannot be activated or used as described after reasonable troubleshooting.
- A duplicate charge was made for the same customer order.
- The order was placed by mistake and the license has not been materially used.
Non-eligible cases
- Requests made after the 7-day refund window.
- License abuse, resale, sharing, or fraudulent payment behavior.
- Compatibility limitations that were already disclosed on the product page.
How to request a refund
Email support@tabpro.top with your purchase email, payment reference, and a brief explanation of the issue. Refund reviews are typically handled within 3 business days.
Merchant address: No. 170 Beiyuan Road, Chaoyang District, Beijing 100010, China.
Payment processor timing
Approved refunds are issued through the original payment processor. Final posting time depends on the processor and the customer's bank or card issuer.